Refund Policy

All sales of the Ascent Sales mentorship program are final and non-refundable. The only exception is described in Section 3: if our team determines that we can no longer work with you or can no longer help you pursue performance results, we may issue a refund at our sole discretion.

By completing checkout you confirm that you have read, understood and agreed to this policy.

The program is a digital education and mentorship service. Upon enrolment you receive immediate and irrevocable access to proprietary materials, including the private community, the full course library, weekly group coaching calls, one-on-one call booking, and placement and offer-board access. Because this access and the associated intellectual property cannot be returned once delivered, purchases are non-refundable and are not eligible for a change-of-mind, partial-use or unused-access refund.

Refunds are not provided for: failure to attend calls, failure to use the materials, failure to implement, dissatisfaction with results, change of personal circumstances, or the outcome of any placement or opportunity introduction.

Ascent Sales may, at its sole and absolute discretion, issue a full or partial refund where our team determines that:

• we are no longer able to continue working with you; or
• we are no longer able to meaningfully help you pursue performance results through the program.

This determination is made solely by Ascent Sales. A refund issued under this section is not an admission of fault and does not create an entitlement to a refund in any other circumstance. Where such a refund is issued, your access to the community, course library, calls, placement support and offer board ends on the date the refund is approved.

We do not guarantee income, employment, placement or any specific business result. This is an education and mentorship service. Outcomes vary based on the individual, their effort, implementation, prior experience, market conditions and other factors outside our control.

No refund is available on the basis that a specific income, employment, placement or business result was not achieved.

If you selected a payment plan, you remain responsible for the full scheduled total of that plan. Submitting a refund request does not pause, cancel or reduce scheduled payments. Non-payment, chargeback or reversal of any scheduled payment may result in immediate suspension or termination of access and does not constitute a refund. Cancellation of future payments is governed by our Cancellation Policy and the payment agreement you accepted at checkout.

The $250 USD enrolment deposit reserves a place in an upcoming cohort and is non-refundable once your place is reserved.

Requests must be submitted in writing to jacquesdjurberg87@gmail.com from the email address used at purchase, and must include your full name, date of purchase, the payment option selected and the reason for the request.

We acknowledge requests within 1 business day and provide a written decision within 10 business days.

Approved refunds are issued in USD to the original payment method used at checkout. We initiate the refund within 10 business days of approval. The time taken for funds to appear depends on your bank or card issuer and is outside our control. We do not issue refunds in cash, to a third party, or to an alternative payment method.

If you believe a charge is incorrect, please contact us first so we can resolve it directly. Initiating a chargeback without contacting us may result in immediate termination of access. We will supply this policy, your checkout agreement and your access records to the card issuer in response to any dispute.

Nothing in this policy limits any right you may have under applicable consumer protection law that cannot be excluded or modified by agreement.

Ascent Sales
45 Southwest 9th Street, Unit 4708, Miami, FL 33130, US
Email: jacquesdjurberg87@gmail.com
Phone: +1 (657) 735-4635

We respond to all support enquiries within 1 business day.