Cancellation Policy

You may cancel your enrolment at any time, for any reason — including if you feel you are not getting value from the program. There is no minimum term, no notice period and no cancellation fee.

If you are paying through a payment plan, cancelling stops your remaining scheduled payments. Once we confirm your cancellation in writing, no further payments are collected and you are released from the balance of the plan. If a payment is already in process at the time you cancel, it may complete before the schedule is stopped.

Payment plans are a scheduled series of payments for a single program purchase, not a renewing subscription.

Payments already collected before your cancellation are non-refundable, because access to the community, course library, calls and placement support has already been delivered for that period. Cancellation stops future payments; it does not reverse past ones. Refunds are handled separately under our Refund Policy.

Cancellation requests must be submitted in writing to jacquesdjurberg87@gmail.com from the email address used at purchase, including your full name and the payment option you selected. We confirm every cancellation request in writing.

Where a cancellation is accepted, access to the community, the group coaching calls, the course library, one-on-one mentorship and placement support ends on the effective date of the cancellation.

Cancellation and refunds are separate. Refunds are handled under our Refund Policy. For any question about cancelling, contact jacquesdjurberg87@gmail.com or +1 (657) 735-4635. We respond to all support enquiries within 1 business day.